Built by YMCAs for YMCAs
Providing high-quality outsourced administrative services for Ys of all sizes across the entire US.
YMCA MSO
Why?
Growing Membership and Program Revenue
Ys today are struggling to recover from severe reductions in membership and program enrollment due to COVID-19. If you’re looking to build back stronger than ever and ensure that your back offices processes align with best practices, reach out to the YMCA MSO today. We’re here to help you spring back quickly and maximize your recovery.
Save Money
Solve Recruitment & Retention Problems
Unlock Hidden Value with Centralized Operations
Get Better Data
Mature, integrated digital environments at the MSO give you access to an new pipeline of data and analytics that help you optimize and grow your Y.
Improve Marketing Conversions
Accurate and timely membership and program data results in responsive and revenue growing marketing campaigns. Don’t let your Marketing Department fly blind.
Free Up Your Time
Shift you and your Executive’s Team focus from administrivia to strategic, revenue growing and community impacting projects. We handle all of the administrative details and report out key metrics.
What We Do
The YMCA MSO provides outsourced, right-sized, back office services to Ys of any size across the whole US.
FINANCE
Business procedures, AP/AR, payroll, preparation of financial statements, tax requirements, audit, internal controls, banking relationships.
Human Resources
Recruitment, hiring, orientation, retention, performance evaluation process / systems, employee handbooks, policies and procedures; managing benefits; career development and succession planning.
Information Technology
End-to-end technology management, helpdesk support, and strategic planning. Application selection, integration, and implementation. Cybersecurity services, too!
Marketing
Public relations, marketing materials, marketing plans, annual campaigns, web development, website and social media content.
Customer Transactions
Helping Ys grow their membership and program revenue by optimizing and managing their core member, program, childcare and resident/day camp operations.
Risk Management
Insurance, safety policies and procedures, screening and background checks, emergency response plans, safety and risk training programs.
Leading Practices
Curious how optimized your back office processes are? We can help! We offer a free consultation to evaluate your Y’s needs and defines next steps.
Cost Savings
YMCA MSO customers save between 10-40% on total cost of ownership when transitioned to the YMCA MSO. Contact us today to learn how you can save.
Mission Focus
Letting the YMCA MSO handle back office functions for your association allows your CEO and Executive Team to spend more time focused on their mission.
Enterprise Scaled
Custom Built to Help Your Association Thrive
Designed to help Ys everywhere be more sustainable, elevate the way they do business, and be more mission-focused. Contact us today to learn more.
Right Sized Services
The YMCA MSO provides services at different levels within each of our service domains to meet your needs. This allows you to start small and scale up or jump right in.
TRANSACTIONAL
- Line staff with involvement with Functional Area Directors
- Functional Process Management
- Standardized Systems and Processes
MANAGERIAL
- Director-Level Resource
- Involvement with Executive Team
- Complete Cross-functional Process Ownership
STRATEGIC
- C-Level Resource
- Involvement with Executive Team and Board
- Helps Set Up Big-Picture Strategy
Contact US
Interested in our services and what to know more? Drop us a line.