About US

YMCA Managed Services Organization (MSO)

Built by Ys for Ys.

The YMCA MSO is a 501(c)(3) non-profit entity that provides outsourced, back office services to YMCAs across the United States. The YMCA MSO was founded in 2020 by YMCA CEOs who believed that Ys were missing out and paying the high price of performing their core back office functions in inefficient and duplicative ways.

The YMCA MSO provides a trusted, transparent, and non-profit option for YMCAs to turn to and save money, mature their processes, and help them focus on their mission.

WE ARE A YMCA

We are a chartered YMCA – just like you. While our Y doesn’t offer fitness classes or swim lessons, we still support the cause. While you’re offering Pilates, we’re doing payroll. While you’re teaching life-saving swim lessons, we’re implementing money-saving procedures. While you’re playing soccer, we’re pulling reports.

WE ARE YMCA STAFF

Since we were founded by YMCAs and many of our staff are Y veterans, our team is already intimately acquainted with Y workflows and vendors. Whether you use Daxko or ActiveNet, Google Workspace or Office 365, we’re ready to dive in.

Value

YOUR TRUSTED, BEST PRACTICES PARTNER

The value of the MSO is in increased operational quality, economies of scale, knowledge sharing and cost savings to the member Ys. Cost savings are typically in the range of 10-40% depending on how the association fulfills these functions today.

The MSO is expressly being designed to help Ys everywhere be more sustainable, elevate the way they do business, and be more mission-focused.

Mission

THE Y. FOR A BETTER COMMUNITY. FOR A BETTER US.

Guided by our core values of caring, honesty, respect and responsibility, the Y is dedicated to giving people of all ages, backgrounds and walks of life the opportunity to reach their full potential with dignity.

Count Me In

Interested in becoming a Founding Member or joining our Board?

Founders & Board of Directors

  • Chris Coker, Chairmen (President/CEO, YMCAs of Northern Colorado)
  • Bryan Madden, Director (President/CEO, YMCAs of the Valley of the Sun)
  • Janelle Andrews, Director (President/CEO, YMCA of Pueblo)
  • Kurtis Dawson, Director (President/CEO, YMCAs of Southern Arizona)
  • Boyd Williams, Director (President/CEO, YMCAs of the Pikes Peak Region)
  • Brian Steffen, Director (President/CEO, Eugene Family YMCA)

Executive Team

  • Natalie Johnson, VP of Customer Transactions (email)
  • Jackie Gizzi, VP of Human Resources & Risk Management (email)
  • Joey Police, VP of Information Technology (email)

Propel your Y
to the next level.