The YMCA MSO provides outsourced back office services to YMCAs of all sizes across the entire US.

What We Do

The YMCA MSO provides outsourced, right-sized, back office services to Ys of any size across the whole US.


Business procedures, AP/AR, payroll, preparation of financial statements, tax requirements, audit, internal controls, banking relationships.

Human Resources

Recruitment, hiring, orientation, retention, performance evaluation process / systems, employee handbooks, policies and procedures; managing benefits; career development and succession planning.

Information Technology

End-to-end technology management, helpdesk support, and strategic planning.  Application selection, integration, and implementation.  Cybersecurity services, too!

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Public relations, marketing materials, marketing plans, annual campaigns, web development, website and social media content.

Customer Transactions

Helping Ys grow their membership and program revenue by optimizing and managing their core member, program, childcare and resident/day camp operations.

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Risk Management

Insurance, safety policies and procedures, screening and background checks, emergency response plans, safety and risk training programs.


Studies show that organizations typically save between 10-40% in hard dollar savings by outsourcing back office functions. Curious what your savings would be? Contact us for a free assessment.

“We began to save money instantly for a higher level of service. Additionally, our software fees dropped approximately 30%.”

Chris Coker, CEO @ YMCAs of Northern Colorado

“By not having to focus on back office best practices and relying on the YMCA MSO, I’m freed up to focus on growing my Y and engaging with my community.”

Kurtis Dawson, CEO @ YMCAs of Southern Arizona

“As a small Y, the cost of the MSO was a bit higher short-term, but the benefits…will far exceed the investment. The MSO will ensure our business model is not disrupted…and make us a more efficient organization with reduced risk and liability.”

Janelle Andrews, CEO @ YMCA of Pueblo

“We are seeing significant savings within the areas of the MSO we have engaged in, coupled with a high level of expertise. I anticipate continued savings as the MSO continues to develop and additional efficiencies are discovered.”

Boyd Williams, CEO @ YMCAs of the Pikes Peak Region

Propel your Y
to the next level.